Posted by Jayce Ooi as Ramblings
Yeah… Just Host cancel team sucks all the way. There were total 15 emails (8 from Just Host and 7 from me) that needed in order to close Just Host shared web hosting and get refund back. That was 3 long days process. For your information, I only send 1 email to HostMonster to get my account closed and refunded within 1 day.
Just Host Anytime Money Back Guarantee
Yaya… If you believe in Just Host Anytime Money Back Guarantee, you are in serious trouble. I will tell you why in the coming post in details.
I’m really sorry to hear that you wish to cancel your hosting with us.
Before you cancel your account, I would love to try to resolve any issues you may have and offer you 3 months FREE hosting as a goodwill gesture if I can resolve your issues and get you to stay.
If you need help with anything and would like me to arrange 3 months free hosting credits for you to stay a happy JustHost customer just let me know, alternatively to go ahead and cancel your account please use the information below.
TO CANCEL YOUR ACCOUNT:
Please go to http://cancel.justhost.com and follow the simple process.
You will need to enter your username and password exactly from your original JustHost welcome email.
If you do not have these or experience problems logging in, please reply to this email and I will help you.
Due to ICANN regulations regarding the transferral of domains, if we registered your domain for you with your hosting account we cannot release it for 60 days after it was registered. For more information please visit – http://www.icann.org
If your domain was registered by us over 60 days ago and you would like to transfer your domain to a new registrar or host please email email@example.com
If you have any questions or you would like me to arrange your 3 months free hosting credits to stay hosted with us just let me know.
Have a great day!
Wow… I was given 3 months free hosting if I decided to stay. That’s really good if Just Host is a good web hosting. Too bad that Just Host is not. In addition, what the hack is this cancellation website ~ http://cancel.justhost.com?
There were 15 emails due to this stupid cancellation website. Besides, I could not even login with username and password exactly from my original JustHost welcome email…