Seriously, I have never use a web hosting that suck like Just Host. I won’t complaint and publish posts online if anyone just makes a mistake or two purposely. But more than that? Sorry… But does Just Host really that suck? Read all the 7 reasons and let me know then…
Top 7 reasons why Just Host suck
Stay away from Just Host if you not yet sign up its hosting plan. For existing Just Host users, file a dispute on Just Host with PayPal is the fastest way to get back your refund…
No body like to read all the long fine print of terms and conditions of any agreements. But that’s a must to read. Me? I don’t read them all also.
All refunds are subject to a $20.00 domain registration fee charge… Please note: Any account upgrades to hosting services such as additional domain registration, Priority Support, Just Host Directory, Daily Backup, Dedicated IP, Domain Privacy, Private SSL certificates, Search Engine Submission, Platinum Upgrade, Visitors 2 You and Shell Access are non-refundable… Just Host also reserves the right to cancel your account with 72 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.
Above are part of Just Host terms and conditions. You will be in trouble if you did not read them carefully. Domain registration fee charge is normal for new domain registration. But no refund on add-on services are no no. For your information, HostMonster did refund JayceOoi.com 2 years dedicated IP fee which I did not use yet. Rude to Just Host staffs? Yes, I will yell at Just Host support if my blog is always down. Does it mean that I am rude to Just Host staff already? Then my web hosting account will be cancelled in the next 3 days?
Just Host is a real money sucker. (sorry for the rude words) Just Host refunded the remainder (un-used portion) of my hosting term at the end after long long email conversations. But refused to refund the $20.00 domain registration fee charge. What the hack? I did not register PrettyGirl2u.com at Just Host. And Just Host did not renew the domain either. I asked for this $20.00 domain registration fee refund but no luck.
End up… I filed a dispute on Just Host with PayPal. Finally, I got my precious $20.00 back. Err… I should do this in the first place, so that I don’t need to waste my time to deal with unprofessional Just Host staffs. Anyway, this is a very good experience for me. I will always remember the worst web hosting that I ever used ~ Just Host.
Just Host offers a ‘No Questions Asked’. Anytime money back guarantee with all our hosting plans.
Yes, Just Host does offer anytime money back. But the ‘anytime’ is just not ‘NOW’. Check out below Just Host cancellation process screenshots to know more about http://cancel.justhost.com.
Hahaha… Just Host really knows how to make money online. If I complete this cancellation process, how much refund can I get? NOTHING!!!
I informed Just Host cancel team through email that I cannot cancel my account now with this cancellation process website. But they insisted that I need to go though it and then send email to refund team. I did not complete this stupid cancellation process. Just wondering… What will happen if I really did complete it?
Yeah… Just Host cancel team sucks all the way. There were total 15 emails (8 from Just Host and 7 from me) that needed in order to close Just Host shared web hosting and get refund back. That was 3 long days process. For your information, I only send 1 email to HostMonster to get my account closed and refunded within 1 day.
Just Host Anytime Money Back Guarantee
Yaya… If you believe in Just Host Anytime Money Back Guarantee, you are in serious trouble. I will tell you why in the coming post in details.
I’m really sorry to hear that you wish to cancel your hosting with us.
Before you cancel your account, I would love to try to resolve any issues you may have and offer you 3 months FREE hosting as a goodwill gesture if I can resolve your issues and get you to stay.
If you need help with anything and would like me to arrange 3 months free hosting credits for you to stay a happy JustHost customer just let me know, alternatively to go ahead and cancel your account please use the information below.
TO CANCEL YOUR ACCOUNT:
Please go to http://cancel.justhost.com and follow the simple process.
You will need to enter your username and password exactly from your original JustHost welcome email.
If you do not have these or experience problems logging in, please reply to this email and I will help you.
Due to ICANN regulations regarding the transferral of domains, if we registered your domain for you with your hosting account we cannot release it for 60 days after it was registered. For more information please visit – http://www.icann.org
If your domain was registered by us over 60 days ago and you would like to transfer your domain to a new registrar or host please email email@example.com
If you have any questions or you would like me to arrange your 3 months free hosting credits to stay hosted with us just let me know.
Have a great day!
Wow… I was given 3 months free hosting if I decided to stay. That’s really good if Just Host is a good web hosting. Too bad that Just Host is not. In addition, what the hack is this cancellation website ~ http://cancel.justhost.com?
There were 15 emails due to this stupid cancellation website. Besides, I could not even login with username and password exactly from my original JustHost welcome email…
Most of the web hosting has integrated domain management tool. I really like HostMonster domain management tool. I can do everything there by myself. Just Host does not have its own integrated domain management tool. And it depends on Pipe DNS. Basically, Pipe DNS can only display your domain information…
Just Host domain management tool ~ Pipe DNS
I can change my contact detail, name servers at Pipe DNS. But it does not update at domain registrar level but rather stored at Pipe DNS server only. At the end, I have email Just Host support to make every single change that I want. What is the point of having this domain management tool ~ Pipe DNS anyway?
By the way, there is no way to unlock domain and get the domain transfer code (Auth Key or EPP Key) at Pipe DNS by yourself. So do think again and again before transfer your precious domain to Just Host.